The effects of emotional dissonance and employee's empowerment on service quality and customer satisfaction perception: customer level analysis

Yazar: Ab Aziz, Yuhanis
Baskı/Yayın Bilgisi 2008

Service quality attributes of group package tour guides in Malaysia.

Yazar: Lee, Shin Ying, Ab. Aziz, Yuhanis
Baskı/Yayın Bilgisi 2013

Service guarantees : the impact on empowerment and five star hotels in Malaysia.

Yazar: Mohd Shahril, Aslinda, Ab Aziz, Yuhanis, Othman, Mohhidin
Baskı/Yayın Bilgisi 2013

Environmental awareness, initiatives and performance in the small- and medium-scale enterprise hotel industry of Malaysia

Yazar: Hamzah, Hanafi, Ab. Karim, Shahrim, Ab. Aziz, Yuhanis, Kasim, Azilah
Baskı/Yayın Bilgisi 2020

The effect of Islamic attributes to consumer satisfaction: a meta-analysis

Yazar: Sumardi, Retno Santi, Mahomed, Anuar Shah Bali, Ab Aziz, Yuhanis

Examining the impact of visual presentations and online reviews on hotel booking intentions

Yazar: Amin, Dawood, Bali Mahomed, Anuar Shah, Ab Aziz, Yuhanis, Hashim, Haslinda
Baskı/Yayın Bilgisi 2021

A systematic literature review on sustainable production indicators to assess the sustainable performance of industries

Yazar: Abbass, Nazik Mahmoud, Abd Rahman, Azmawani, Ab. Aziz, Yuhanis, Sidek, Shafie
Baskı/Yayın Bilgisi 2019

Conceptualising the intrinsic and extrinsic push factors influencing international edu-tourists decision to study abroad: the Malaysia perspective

Yazar: Ojo, Bello Yekinni, Raja Yusof, Raja Nerina, Ab Aziz, Yuhanis, Awang, Khairil Wahidin
Baskı/Yayın Bilgisi 2014

Industry 4.0: the importance of innovation in adopting cloud computing among SMEs in Malaysia

Yazar: Sheikh Mokhtar, Siti Salwa, Bali Mohamed, Anuar Shah, Ab Aziz, Yuhanis, Ab. Rahman, Suhaimi
Baskı/Yayın Bilgisi 2020

The effect of video presentation on hotel booking intentions: a conceptual model

Yazar: Amin, Dawood, Mahomed, Anuar Shah Bali, Ab Aziz, Yuhanis, Hashim, Haslinda, Mohsin Ali, Rana
Baskı/Yayın Bilgisi 2019