The Differences Between ISO 9000 Certified Companies and Non-ISO Companies in Terms of Employee Job Satisfaction, Commitment and Organizational Performance in Service Industry

by Othman, Abdul Kadir
Published 2001

The Differences Between ISO 9000 Certified Companies and Non-ISO Companies in Terms of Employee Job Satisfaction, Commitment and Organizational Performance in Service Industry

by Othman, Abdul Kadir
Published 2001

The influence of consumer complaint behaviour on relationship quality among Malaysian mobile phone services subscribers: complainers versus non-complainers

by A. Rahman, Mohd Khirzan Badzli, Haron, Sharifah Azizah, Paim, Laily, Osman, Syuhaily, Othman, Abdul Kadir
Published 2016

The influence of impulse purchase orientation, brand orientation, prior online purchase experience and online trust on online purchase intention among working adults in Kuala Lu...

by Ilias, Hatta, A Rahman, Mohd. Khirzanbadzli, Wan Rashid, Wan Edura, Othman, Abdul Kadir, Saihaini, Shamsul Baharin, Sharkawi, Ismawati, Malini, Helma
Published 2022