Empathetic Marketing How to Satisfy the 6 Core Emotional Needs of Your Customers /

With a revised understanding of the science and philosophy behind human needs, businesses will be better equipped to provide long-term satisfaction for their customers. Mark uncovers a framework that will help businesses identify human needs and incorporate this perspective into strategy, and then f...

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Autor principal: Ingwer, M. (Autor, http://id.loc.gov/vocabulary/relators/aut)
Autor corporatiu: SpringerLink (Online service)
Format: Electrònic eBook
Idioma:English
Publicat: New York : Palgrave Macmillan US : Imprint: Palgrave Macmillan, 2012.
Edició:1st ed. 2012.
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Accés en línia:https://doi.org/10.1007/978-1-137-51200-0
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