Azala

Determining relationship marketing instruments

The focus of businesses has shifted from acquiring new customers to placing greater emphasis on retaining customers through relationship marketing. However, currently, there is limited knowledge on Relationship Marketing Instruments (RMIs) that are appropriate in managing customer relationships. Thi...

Deskribapen osoa

Gorde:

Xehetasun bibliografikoak
Egile Nagusiak:	Che Wel, Che Aniza, Bojei, Jamil
Formatua:	Artikulua
Hizkuntza:	English
Argitaratua:	IUP Publications 2009
Sarrera elektronikoa:	http://psasir.upm.edu.my/id/eprint/13975/1/Determining%20relationship%20marketing%20instruments.pdf
Etiketak:	Etiketa erantsi Etiketarik gabe, Izan zaitez lehena erregistro honi etiketa jartzen!

Antzeko izenburuak

Relationship marketing tools (RMTs) and their relationship with customer satisfaction and retention /
nork: Che Aniza Che Wel.

The empirical link between relationship marketing tools and consumer retention in retail marketing
nork: Bojei, Jamil, et al.
Argitaratua: (2013)

The Impact of Personal, Sociological and Institutional Influences on Relationship Commitment in the Retail Banking Sector
nork: Che Wel, Che Aniza
Argitaratua: (2001)

The Impact of Personal, Sociological and Institutional Influences on Relationship Commitment in the Retail Banking Sector
nork: Che Wel, Che Aniza
Argitaratua: (2001)

The impact of personal, sociological and institutional influences on relationship commitment in the retail banking sector /
nork: Che Aniza Che Wel.

Is relationship marketing crucial in a mature market? : case of the Malaysian mobile service industry.
nork: Bojei, Jamil, et al.
Argitaratua: (2012)

The underlying dimensions of relationship marketing in the Malaysian mobile service sector
nork: Bojei, Jamil, et al.
Argitaratua: (2014)

Discriminant analysis of antecedents of customer retention in Malaysian retailing
nork: Julian, Craig C., et al.
Argitaratua: (2015)

The underlying dimensions of relationship marketing in the Malaysian mobile service sector.
nork: Bojei, Jamil, et al.
Argitaratua: (2012)

The influence of relationship quality on loyalty in service sector
nork: Bojei, Jamil, et al.
Argitaratua: (2010)

Determinants affecting customer’s intention to adopt mobile banking in Saudi Arabia
nork: Alsheikh, Layla, et al.
Argitaratua: (2014)

Factors determining client loyalty to advertising agencies
nork: Bojei, Jamil, et al.
Argitaratua: (2000)

Financial instruments markets : cash-futures relationships /
Argitaratua: (1982)

Contemporary marketing /
nork: Chua, Adeline Phaik Harn,, et al.
Argitaratua: (2014)

The influences of religious attributes of halal products on export marketing strategy: preliminary findings
nork: Hassan, Hazlinda, et al.
Argitaratua: (2011)

Destination image as a determinant of tourist satisfaction and loyalty
nork: Guliling, Hasnawati, et al.
Argitaratua: (2016)

Cohesiveness of social and individual forces in strengthening attitude-pro-environment behaviour relationship – a concept paper
nork: Yoong, Siew Wai, et al.
Argitaratua: (2015)

Cohesiveness of social and individual forces in strengthening attitude-pro-environment behaviour relationship – a concept paper
nork: Yoong, Siew Wai, et al.
Argitaratua: (2015)

Capital Market Instruments Analysis and valuation /
nork: Choudhry, M., et al.
Argitaratua: (2005)

Capital Market Instruments Analysis and Valuation /
nork: Choudhry, M., et al.
Argitaratua: (2010)

Financial institutions, instruments and markets /
nork: Viney, Christopher.
Argitaratua: (2007)

Markets for environmental monitoring instrumentation /
Argitaratua: (1991)

Financial institutions, markets and instruments /
nork: Crane, Rod.
Argitaratua: (2001)

Financial markets, instruments, and institutions /
nork: Santomero, Anthony M.
Argitaratua: (2001)

Penyakit tidur berdengkur tidak boleh diambil ringan
nork: Che Wel, Siti Nadirah
Argitaratua: (2019)

Differentiation of Human Wharton's jelly-derived Mesenchymal Stem Cells into photoreceptor cells /
nork: Siti Nadirah Che Wel.
Argitaratua: (2017)

Kesan kepekatan uniconazole dan percabangan ke atas hasil dua varieti tomato di bawah sistem hidroponik /
nork: Siti Nor Che Wel.

Handbook of instruments and instrumentation

A survey of instrumentation plant-lignt relationship studies /
nork: Phong, Wai Mun.

Relationship marketing management of customer relationships
nork: Bruhn
Argitaratua: (2003)

Instruments

Instruments of money market and foreign exchange market policy in the Netherlands /
nork: Dunnen, Emile den.
Argitaratua: (1985)

Relationship marketing : exploring relational strategies in marketing /
nork: Egan, John, 1952-
Argitaratua: (2008)

Relationship between the star and the hotel service guarantees of customer satisfaction
nork: Mohd Shahril, Aslinda, et al.
Argitaratua: (2015)

The value perspective to adopt mobile banking
nork: Bojei, Jamil, et al.
Argitaratua: (2013)

Relationship marketing : creating stakeholder value /
nork: Christopher, Martin.
Argitaratua: (2011)

Relationship marketing : creating stakeholder value /
nork: Christopher, Martin.
Argitaratua: (2002)

The future of relationship marketing
Argitaratua: (2005)

Relationship marketing : bringing quality, customer service and marketing together /
nork: Christpher, Martin.
Argitaratua: (1991)

Instrumentation : transducers and interfacing /
nork: Bannister, B. R.
Argitaratua: (1991)