Delwedd Flaen

Customer knowledge management application in Malaysian mobile service providers

In this paper, the aim was to examine the essentially of Customer Knowledge Management (CKM) in Malaysia mobile service providers. In addition, how would customers accept CKM would be discussed. The survey respondents were limited to college students from three main university of Malaysia. It is fou...

Disgrifiad llawn

Wedi'i Gadw mewn:

Manylion Llyfryddiaeth
Prif Awduron:	Sulaiman, Shamsuddin, Mohd Ariffin, Mohd Khairol Anuar, Esmaeilian, Gholamreza, Faghihi, K., Baharudin, B. T. Hang Tuah
Fformat:	Erthygl
Iaith:	English
Cyhoeddwyd:	Elsevier 2011
Mynediad Ar-lein:	http://psasir.upm.edu.my/id/eprint/23457/1/23457.pdf
Tagiau:	Ychwanegu Tag Dim Tagiau, Byddwch y cyntaf i dagio'r cofnod hwn!

Eitemau Tebyg

Customer knowledge management application in Malaysian mobile service providers
gan: Sulaiman, Shamsudin, et al.
Cyhoeddwyd: (2011)

Strategic posturing of Malaysian mobile phone service providers
gan: Said, Mohd Fuaad, et al.
Cyhoeddwyd: (2013)

Mechanical vibration technique for enhancing mechanical properties of particulate reinforced aluminium alloy matrix composite
gan: M. Sayuti, et al.
Cyhoeddwyd: (2011)

Relationship Quality Between Customer and Provider in the Service Sector
gan: Alwie, Aryaty
Cyhoeddwyd: (2008)

Relationship Quality Between Customer and Provider in the Service Sector
gan: Alwie, Aryaty
Cyhoeddwyd: (2008)

Relationship quality between customer and provider in the service sector /
gan: Aryaty Alwie.

The Service Providers
gan: Yagil, D., et al.
Cyhoeddwyd: (2008)

Improvement of Tops Spinning manufacturing with CNC Lathe
gan: Sulaiman, Shamsuddin, et al.
Cyhoeddwyd: (2011)

Custom farming (service providing) system in paddy farming in Malaysian granary area
gan: Man, Norsida
Cyhoeddwyd: (2012)

Customer satisfaction towards services provided by hotels in Kuala Lumpur /
gan: Sharon Shamala Kogilam Sudanandan.

Training library staff and volunteers to provide extraordinary customer service /
gan: Todaro, Julie.
Cyhoeddwyd: (2006)

Customers satisfaction towards the services provided in Kuala Lumpur International Airport, Malaysia
gan: Abdul, Mohani, et al.
Cyhoeddwyd: (2015)

Development of a heuristic procedure for balancing mixed-model parallel assembly line type II
gan: Esmaeilian, Gholamreza
Cyhoeddwyd: (2010)

Development of a heuristic procedure for balancing mixed-model parallel assembly line type II
gan: Esmaeilian, Gholamreza
Cyhoeddwyd: (2010)

Development of a heuristic procedure for balancing mixed-model parallel assembly line type ii /
gan: Esmaeilian, Gholamreza

Service providers : ASPs, ISPs, MSPs, and WSPs /
gan: Matthews, Joseph R.
Cyhoeddwyd: (2002)

Metal matrix composite products by vibration casting method
gan: Sayuti, M., et al.
Cyhoeddwyd: (2016)

The influence of mechanical mold vibration on temperature distribution and physical properties of Al-11.8%Si matrix composites
gan: Sayuti, M., et al.
Cyhoeddwyd: (2012)

Plastic made gasing top
gan: Sulaiman, Shamsuddin, et al.
Cyhoeddwyd: (2012)

Modeling and simulation of forward Al extrusion process using FEM
gan: Magid, Hani Mizhir, et al.
Cyhoeddwyd: (2014)

Processing and characterisation of particulate reinforced aluminium -11.8% silicon matrix composite
gan: M., Sayuti, et al.
Cyhoeddwyd: (2010)

Enhancement and improvement of the mechanical properties of aluminum extruded products by mathematical analysis and simulation process
gan: Magid, Hani Mizhir, et al.
Cyhoeddwyd: (2014)

Modelling and simulation of hollow profile aluminium extruded product
gan: Sulaiman, Shamsuddin, et al.
Cyhoeddwyd: (2015)

Recent developments of kenaf fiber rein-forced thermoset composites: a review
gan: Sreenivasan, S., et al.
Cyhoeddwyd: (2012)

Improvement of tops spinning manufacturing with CNC lathe
gan: Sulaiman, Shamsuddin, et al.
Cyhoeddwyd: (2011)

Pre-emptive resource-constrained multimode project scheduling using genetic algorithm: a dynamic forward approach
gan: Delgoshaei, Aidin, et al.
Cyhoeddwyd: (2016)

Quality customer service /
gan: Martin, William B.
Cyhoeddwyd: (1993)

Process parameters for cylindrical deep drawing components
gan: Sulaiman, Shamsuddin, et al.
Cyhoeddwyd: (2015)

Recent developments of kenaf fibre reinforced thermoset composites: review
gan: Sreenivasan, Subramaniasarma, et al.
Cyhoeddwyd: (2013)

Remote Service Technology Perception and its Impact on Customer-Provider Relationships An Empirical Exploratory Study in a B-to-B-setting /
gan: Paluch, Stefanie., et al.
Cyhoeddwyd: (2012)

Quality customer service : the art of treating customers as guests /
gan: Martin, William B.
Cyhoeddwyd: (1989)

The antecedents of brand equity development on Malaysian interment service providers
gan: Nikhashemi, Seyed Rajab, et al.
Cyhoeddwyd: (2013)

The effects of corporate reputation on the competiveness of Malaysian telecommunication service providers
gan: Awang, Zainudin, et al.
Cyhoeddwyd: (2009)

The Effects of Corporate Reputation on the Competitiveness of Malaysian Telecommunication Service Providers
gan: Awang, Zainudin, et al.
Cyhoeddwyd: (2009)

Customer buying behavior intentions of internet service providers - the role of service quality and its aspects, satisfaction and value
gan: Nikhashemi, Seyed Rajab, et al.
Cyhoeddwyd: (2013)

Analysis of a metal matrix composites automotive component
gan: Fatchurrohman, Nanang, et al.
Cyhoeddwyd: (2015)

Generic framework for conceptual design using concurrent engineering strategy. A case study: advanced material application - product development of metal matrix composite component
gan: Fatchurrohman, Nanang, et al.
Cyhoeddwyd: (2013)

New technique for conceptual selection of manufacturing process and material, case study: metal matrix composite component
gan: Fatchurrohman, Nanang, et al.
Cyhoeddwyd: (2013)

The influence of mechanical vibration moulding process on thermal conductivity and diffusivity of Al-TiC particulate reinforced composites
gan: Mohd Sayuti,, et al.
Cyhoeddwyd: (2011)

Impacts of Malaysian bank customers' perception, banking and technology experiences on their intention to use mobile banking service.
gan: Chin, Elizabeth Foo Vun, et al.
Cyhoeddwyd: (2012)